As social media becomes more of a common thread for all of today’s communication, it is no surprise that major airlines around the world have adopted to communicating via media platforms like Facebook and Twitter. They even provide support to their passengers over social media.
If you are in a middle of a travel-related emergency, reaching out to the airline on social media for assistance might end up getting you much needed support faster than if you had to deal with long hold times or are somewhere you are unable to speak on the phone. This can be especially useful if you are traveling overseas and only have access to airport wifi.
Here is a breakdown of 9 popular airlines in the world and how to reach them on social media:
|RyanAir||No supported offered||@RyanAir|
|Jet Blue||Jet Blue||@jetblue|
|Turkish Airlines||TurkishAirlines||No supported offered|
Not all the airlines above offer support via social media but it is encouraging to see that a majority of them offer support either on Twitter, Facebook, or both.
What has your experience been with contacting airlines via social media?